Supports teams to use everyday conversations to encourage positive change and improve outcomes in a way that feels natural and appropriate to their role.
The session explores how small, well-timed interactions can influence behaviour. It uses practical frameworks and real-world scenarios to build confidence in listening, responding and guiding conversations without being directive. Participants leave with a more considered approach to behaviour change and a clearer understanding of how to use day-to-day interactions to support wellbeing, independence and positive action.
